How to manage adoption

Learn our best practices on segmenting users and content, and scaling adoption of the platform across the organisation.

All organisations - and especially larger companies with many different teams and departments - will need to conceptualise how to segment their research and user groups early.

The Kyso platform is structured as below:

  • Company Account

    • Organizations: Think of these as different workspaces, or departments within the business.

    • Channels (Teams): Each organization can have multiple channels to organise users and reports. Think of these as similar to Slack channels.

    • Reports: Every time a report is published to Kyso, it is published to a specific Team, within an Organization.

To ensure a successful publication, ensure that a report's metadata contains the following variables to correctly categorise it:

  • organization: <organization name>

  • channel (or team): <channel name>

Channel & Report Visibility Settings

You can review how access permissions work in the following document:

Permissions System

Channels have different privacy settings:

  • Private: only direct members of this channel have access to this team's content.

  • Protected: only members within the organization can access this channel's content.

  • Public: any member of any organization can access this channel's content.

    • Reports in this channel can also be viewed by external users with no Kyso account by sharing a report's shareable link. Note that users will need authorised access to your company's Kyso deployment (for example, if you have deployed a Kyso self-hosted behind your company's firewall.

Users can directly browse through channels to which they have access.

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