# Business Notifications

## Email Notifications

Kyso is configured by default to send users email notifications for MANY different event actions. As a user, you can configure which events you would like to receive emails for & which not. To do this, go to **Settings**.

<figure><img src="/files/dp3fm4I505SxyGd40jUr" alt=""><figcaption><p>Kyso Settings</p></figcaption></figure>

Click on **Notifications**. Note that you can configure your preferences globally or by Organisation & Channel.

<figure><img src="/files/Y8MaQxNtoHzp6KzkHz5W" alt=""><figcaption><p>Notification Events</p></figcaption></figure>

## Centralised Communications

As an account admin you can configure to which email Kyso notifications will be sent. Simply head to **Settings**, go to your Organisation of choice, and to the **Notifications** tab.

This just means that all Kyso event communications will flow through a specific email address that you specify, instead of going to all users in the Organisation.

Select to **Enable Centralised Communications** and add the email. Don't forget to hit **Save**!

<figure><img src="/files/iNRj6goKTqWOLXO7R4Co" alt=""><figcaption><p>Centralised Communications</p></figcaption></figure>

## Business Comms Notifications

{% hint style="danger" %}
Current limitation: all event notifications are sent to Slack and Teams from Kyso. There is no option (currently) to customise your own communications preferences. This is only possible for email communications.
{% endhint %}

{% content-ref url="/pages/vnHHeYyzXlwUDHBCwCkW" %}
[Slack](/collaboration/business-notifications/slack.md)
{% endcontent-ref %}

{% content-ref url="/pages/7RzQydsUtUbrSq49oDJ8" %}
[Microsoft Teams](/collaboration/business-notifications/microsoft-teams.md)
{% endcontent-ref %}


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