> For the complete documentation index, see [llms.txt](https://docs.kyso.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kyso.io/collaboration/business-notifications.md).

# Business Notifications

## Email Notifications

Kyso is configured by default to send users email notifications for MANY different event actions. As a user, you can configure which events you would like to receive emails for & which not. To do this, go to **Settings**.

<figure><img src="/files/dp3fm4I505SxyGd40jUr" alt=""><figcaption><p>Kyso Settings</p></figcaption></figure>

Click on **Notifications**. Note that you can configure your preferences globally or by Organisation & Channel.

<figure><img src="/files/Y8MaQxNtoHzp6KzkHz5W" alt=""><figcaption><p>Notification Events</p></figcaption></figure>

## Centralised Communications

As an account admin you can configure to which email Kyso notifications will be sent. Simply head to **Settings**, go to your Organisation of choice, and to the **Notifications** tab.

This just means that all Kyso event communications will flow through a specific email address that you specify, instead of going to all users in the Organisation.

Select to **Enable Centralised Communications** and add the email. Don't forget to hit **Save**!

<figure><img src="/files/iNRj6goKTqWOLXO7R4Co" alt=""><figcaption><p>Centralised Communications</p></figcaption></figure>

## Business Comms Notifications

{% hint style="danger" %}
Current limitation: all event notifications are sent to Slack and Teams from Kyso. There is no option (currently) to customise your own communications preferences. This is only possible for email communications.
{% endhint %}

{% content-ref url="/pages/vnHHeYyzXlwUDHBCwCkW" %}
[Slack](/collaboration/business-notifications/slack.md)
{% endcontent-ref %}

{% content-ref url="/pages/7RzQydsUtUbrSq49oDJ8" %}
[Microsoft Teams](/collaboration/business-notifications/microsoft-teams.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.kyso.io/collaboration/business-notifications.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
